To add someone with an existing Microsoft account: Learn more about Microsoft accounts in Sign in with a Microsoft account. The best approach is for everyone who shares a PC at work or school to have their own Microsoft account. Next to Account and data, select Remove. Note that this will not delete the person's Microsoft account, it will just remove their sign-in info from your PC. Under Other users, select the flyout for the account you want to remove. If you need to remove that person's sign-in information from your PC: Under Other users > Add other user, select Add account.Įnter that person's Microsoft account information and follow the prompts. Select Start > Settings > Accounts > Family & other users. It is very important to be certain that you are purchasing the correct products before checking out.The best way to add someone to your PC is to have them sign in with a Microsoft account. If the product key was already issued, this is not anymore exchangeable for another product nor refundable. Do take note that a reporting a non working product key is very difficult to prove as the key can be validated officially. However, in extremely rare scenario that the product key was determined to be defective, you have an option to replace the product key or get a full refund as promised. The buyer will highlight the product key but mistakenly highlighted the space between “is” and “1111” thus, pasting *1111-2222-3333 where the asterisk (*) represents the copied invisible space. A common mistake that occurs in almost all cases of a non working product key is due to an invisible space accidentally copied when the buyer copy-pasted the product key.Įxample: The product key is 1111-2222-3333. Once a product key is issued, it is not anymore refundable or exchangeable except in a very rare scenario wherein the product key was determined to be defective.
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